Our members remain independent businesses responsible for the work they each carry out. It is not possible for us to guarantee the quality of our members’ work or approve them as a trading association would.
What we can guarantee is that Compare 2 Comply members are recommended, vetted, and monitored. They pledge to uphold the Compare 2 Comply Standard – a code of excellent conduct. This keeps the under performing businesses away, the standard of work high, and each business accountable for its performance.
We also guarantee to publish all feedback – good and bad, as long as the customer has given us permission to contact the trader about the complaint and providing it’s not anonymous and in the absence of exceptional circumstances. This means that our members work well because their reputations are at stake: one sloppy job and they lose custom. Our system gives you peace of mind. You know what others have written about each business, and that it is in their interests to work to the best of their ability every time.